IT for Retail

Omnichannel retail: online and offline, seamlessly connected

Today's customers don't distinguish between online and offline. They research online, buy in store and return via the webshop, or the other way round. As a retailer, your IT has to support that seamlessly. At TRON Group we help retailers build true omnichannel systems in which everything talks to everything else. Stock, customer data, loyalty and payments are all synchronised in real time through our cloud infrastructure.

POS systems that never stop running

A till that fails during the rush is every retailer's nightmare. We provide reliable POS systems with automatic failover and an offline mode. If the internet connection drops, you simply keep ringing up sales. As soon as the connection is restored, everything syncs automatically. We monitor your POS systems 24/7 and install updates outside opening hours. We also supply the right hardware, such as receipt printers, barcode scanners and payment terminals.

Secure payment processing to PCI DSS standards

Your customers' payment data must be protected as well as possible. We make sure your IT infrastructure meets PCI DSS compliance requirements. That means encrypted payment traffic, isolated networks for POS systems, regular security audits and secure storage of only the data that is strictly necessary. We work with certified payment providers and ensure end-to-end security for every transaction. Our cybersecurity experts continuously monitor for suspicious activity.

Customer Wi-Fi for a better in-store experience

Free in-store Wi-Fi improves the customer experience and keeps people in your shop for longer. But you don't want customers getting into your business network. We set up separate guest networks that are completely isolated. Customers log in through a branded captive portal, which gives you the chance to collect email addresses for marketing. We ensure sufficient bandwidth, automatic logout and, if you wish, time limits. We can also gather data on store visits and footfall patterns to help you optimise your store layout.