Privacy Policy

TRON Group BV is an IT services provider based in the Netherlands. We are the controller responsible for processing your personal data as described in this privacy policy.

Company name: TRON Group BV
Address: Leeuwenhoekstraat 132, 2652 XL Berkel en Rodenrijs, the Netherlands
Phone: +31 85 303 5869
Email: info@tron-group.eu

We collect the following personal data:

Through the contact form

• First name and surname
• Email address
• Phone number (optional)
• Company name (optional)
• The content of your message

Through cookies and analytics

Our website uses cookies. We use CookieYes to manage your cookie consent. We may collect analytics data such as:

• IP address (anonymised)
• Page visits and click behaviour
• Device and browser information
• Geographic location (country level)

We process your personal data for the following purposes:

• Handling contact requests: When you get in touch through the form, we use your details to answer your question.
• Preparing quotes: Based on your request, we prepare a tailored quote for our IT services.
• Improving our website: Analytics data helps us optimise the user experience.
• Meeting legal obligations: In certain cases, we are required by law to retain data.

We keep your personal data no longer than strictly necessary for the purposes for which it was collected:

• Contact form submissions: up to 2 years after our last contact
• Customer data: 7 years (statutory retention period for financial records)
• Analytics cookies: in line with the settings in CookieYes

Under the GDPR (General Data Protection Regulation), you have the following rights:

• Right of access: You can ask which personal data we process about you.
• Right to rectification: You can have incorrect or incomplete data corrected.
• Right to erasure: You can ask us to delete your data (the "right to be forgotten").
• Right to restriction: You can have the processing of your data temporarily restricted.
• Right to data portability: You can receive your data in a structured, commonly used format.
• Right to object: You can object to the processing of your personal data.

To exercise your rights, email us at info@tron-group.eu or call us on +31 85 303 5869. We will respond to your request within 30 days.

Our website uses cookies. We use CookieYes to manage cookie consent in line with the GDPR. You can change your cookie preferences at any time through the cookie banner on our website.

We use the following categories of cookies:

• Necessary cookies: Essential for the website to function (no consent required).
• Analytics cookies: Help us understand how visitors use the website (consent required).
• Marketing cookies: Used for targeted advertising (consent required).

TRON Group BV takes the protection of your data seriously. We implement appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. We apply our cybersecurity expertise internally as well.

We never sell your personal data to third parties. We only share data with:

• Processors that provide services on our behalf (e.g. email providers), bound by data processing agreements.
• Government authorities, where we are legally required to do so.

If you believe we are not processing your personal data correctly, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), the national privacy regulator. You can find more information at autoriteitpersoonsgegevens.nl.

We reserve the right to amend this privacy policy. The most up-to-date version can always be found on this page. If we make significant changes, we will let you know proactively.

Do you have questions about this privacy policy or about how we process your personal data? Feel free to get in touch:

TRON Group BV
Leeuwenhoekstraat 132, 2652 XL Berkel en Rodenrijs, the Netherlands
info@tron-group.eu
+31 85 303 5869

Or visit our contact page.