Microsoft Teams Specialist
Microsoft Teams Not Working? Here's How to Fix It
- 5.0 on Google (104 reviews)
- Microsoft Partner
- Remote support available
- Resolved within 2 hours
Do these Teams problems sound familiar?
- Audio stutters or drops out during meetings
- Video freezes or looks blurry on video calls
- Teams won't start or keeps crashing
- Messages aren't sent or received
- Screen sharing doesn't work or slows the meeting down
- Notifications don't come through, or arrive twice
Our Solutions
Teams Configuration
Optimal settings for audio, video and network performance
Network Optimisation
QoS configuration and bandwidth prioritisation for Teams traffic
Device Setup
Correct configuration of headsets, webcams and meeting rooms
User Training
Training and best practices for using Teams productively
How TRON Group fixes Teams problems
Fast diagnosis and a professional fix for every kind of Teams issue
Diagnosis
We pinpoint the cause: network, device, configuration or the Microsoft 365 service itself
Targeted Fix
We resolve the specific problem with the right technical approach
Optimisation
We fine-tune your Teams settings and network configuration
User Advice
We give your staff practical tips for getting the most out of Teams
Everything you need to know about Microsoft Teams problems
The most common issues and how TRON Group resolves them
Microsoft Teams has become the central collaboration platform for millions of businesses. But as usage grows, so does the number of problems users run into. From choppy audio in important meetings to messages that never arrive, Teams issues cost productivity and cause frustration. TRON Group specialises in Microsoft 365 and helps businesses optimise their Teams environment every day.
Audio and video problems
The most common Teams complaint is poor audio or video quality. In most cases, the cause lies in the network, not in Teams itself. Teams needs at least 1.5 Mbps of bandwidth for an audio conference and 4 Mbps for HD video. If several colleagues are on video calls at the same time and downloading large files on top of that, the bandwidth can run short. TRON Group configures QoS (Quality of Service) on your network so Teams traffic always takes priority. Thinking about VoIP telephony as well? Then a well-configured network is absolutely essential.
Teams and your network
A common complaint is that Teams works perfectly from home but plays up in the office. That almost always points to a problem with the office network: a firewall blocking Teams ports, a proxy slowing traffic down, or simply not enough bandwidth for the number of users. With professional Microsoft 365 management, we make sure your network is optimally configured for Teams and other cloud applications.
Do you make a lot of VoIP calls through Teams? Then the quality of your internet connection matters even more. TRON Group also offers VoIP solutions that integrate seamlessly with Microsoft Teams, including the network configuration you need for crystal-clear calls.
Professional Teams management
TRON Group offers complete Teams management as part of our Microsoft 365 services. We configure your Teams environment for optimal performance, manage user permissions and policies, equip meeting rooms with the right hardware and monitor the service for problems. And if something does go wrong, our 24/7 support is ready to help.
Struggling with Teams problems? Get in touch with TRON Group. Our Microsoft-certified specialists will get you up and running again quickly, remotely or on site. Call us on +31 85 303 5869 for immediate help.
Frequently Asked Questions
Everything about fixing Microsoft Teams problems
Struggling with Teams problems?
TRON Group is your Microsoft 365 specialist. We fix Teams problems quickly and professionally. Call us on +31 85 303 5869 or get in touch online for immediate help.
A real person picks up.
No phone menu, no ticket number.