At a glance
- Microsoft 365 centrally managed with conditional access for secure access to email and files
- Endpoint security on every workstation, as befits a brand that handles customer and order data
- Shopify store developed and managed, including marketing flows for an international audience
- One IT partner for security, the digital workplace, the online store and consultancy, so everything fits together
One More Europe is an international business based in Almere that sells wellness and personal care products to consumers. Its range runs from skincare and supplements to weight-loss and pain-relief products, and the brand philosophy is all about taking good care of yourself and your life. One More Europe isn't limited to the Dutch market: it serves customers in dozens of countries across several continents and offers its online store in multiple languages. An international e-commerce brand active in so many countries places high demands on the technology underneath it. The store has to be stable and convert well, email has to work securely and reliably, and the devices the team works on have to be protected against the risks that simply come with doing business online. For that entire technical foundation, One More Europe works with TRON Group. We look after the Microsoft 365 environment, including management and conditional access, endpoint security, the development and management of the Shopify store and its marketing flows, and, as its IT partner, we help shape the road ahead. That leaves the One More Europe team free to focus on products, brand and customers, while IT works, grows and protects in the background. It's exactly the role we like best: involved, transparent and reliable, with short lines of communication and one clear point of contact for all things IT.
Starting point
The challenge
One More Europe grew into a brand serving consumers in dozens of countries, and that international scale brings some concrete challenges. First, the online store: for a direct-to-consumer brand, the store is the most important sales channel, so it needs to run reliably, load quickly and guide visitors smoothly through checkout. Marketing and sales can't grind to a halt because of technical glitches, as every outage directly hits revenue and the customer experience. Second, collaboration and communication: the team relies on email, documents and calendars that need to be available everywhere and on different devices, without compromising security. Anyone doing business internationally and handling customer data is also an attractive target for phishing and account takeovers. Third, the devices themselves: laptops and workstations with access to company data need to be protected, including when people work on the move or from home. And finally, fragmentation: separate suppliers for the store, email and security often create grey areas where nobody feels responsible and problems fall through the cracks. One More Europe was therefore looking for a partner that could oversee and manage the whole technical picture, from the Shopify store to the Microsoft 365 environment and the security around it. Not four separate contracts with four different contacts, but one partner that keeps everything joined up and thinks ahead about the next step.
How we tackled it
Our approach
Setting up and centrally managing Microsoft 365
We set up One More Europe's Microsoft 365 environment and took over its management. Email, documents, calendars and collaboration run on a centrally managed environment, keeping accounts, licences and access easy to oversee. New starters get the right access quickly, and when someone leaves we close their account just as neatly. The business keeps control over who can access which data, without the team having to worry about it.
Configuring conditional access and secure sign-in
On top of Microsoft 365, we set up conditional access. Rules determine when and how someone gets access, for example with multi-factor authentication and based on the device or situation. This protects against account takeovers and phishing, a real risk for an international e-commerce brand that handles customer data every day. Access to email and files is not only easy but also secure, even when the team signs in on the move or from home.
Securing endpoints
We equipped the team's workstations and devices with endpoint security. The laptops and computers that access company and customer data are protected against malware and unwanted software, including when working from home or on the move. The security runs quietly in the background, so work carries on and nobody has to actively manage it.
Developing and managing the Shopify store
We developed One More Europe's Shopify store and took on its management. The store is the most important sales channel for a direct-to-consumer brand, so we make sure it runs reliably and keeps matching the way the business sells. We handle maintenance, changes and further development, so the store grows with the brand and the international audience it serves.
Marketing flows and IT consultancy
Alongside the store's technology, we set up marketing flows that support the sales process, tailored to an international audience. And because IT and operations are closely intertwined in e-commerce, we act as IT consultants on decisions around technology, security and growth. That makes TRON Group not just the team that gets things done, but also a sounding board looking at what's needed for the next phase.
The big picture
The solution
The result is that One More Europe has one IT partner that takes care of the entire technical foundation and makes all the pieces fit together. The Microsoft 365 environment is centrally managed and secured with conditional access, so the team can safely reach email, documents and calendars from anywhere. The endpoints are protected, making the devices that handle customer and order data far more resilient against attacks. The Shopify store, the heart of the business's sales, runs reliably and is actively managed and developed further, backed by marketing flows that strengthen the sales process. Because security, the digital workplace and the online store sit with the same partner, there are no more grey areas between suppliers: when something comes up, One More Europe knows exactly who to turn to. And through IT consultancy, TRON Group thinks ahead with them on an ongoing basis about the next steps, from security to growth. This gives the brand the peace of mind to focus on products, customers and international growth, while IT works, grows and protects in the background. It's a partnership that reflects how we work: reliable, involved and transparent, with attention to both today's technology and tomorrow's plans.
What it delivers
The results
- Microsoft 365 managed with conditional access
- Centralised
- Endpoints protected against malware and attacks
- Secured
- Shopify store developed and continuously managed
- Managed
For One More Europe, the value lies above all in coherence and peace of mind. The Microsoft 365 environment is centrally managed and secured with conditional access, making access to email and files both easy and secure. Endpoint security makes the workstations more resilient, which matters for a business that handles customer and order data every day. The Shopify store has been developed and is continuously managed, so the most important sales channel keeps running reliably and can grow with the brand. Because TRON Group delivers the online store, the digital workplace and security as one whole, and also contributes as an IT consultant, One More Europe no longer has separate suppliers working at cross purposes. The business has one point of contact for all its IT, and can confidently keep building its international presence.
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